Shipping Terms and Conditions

Online purchasing and shipping policy:

Prices listed on our website are exclusive to on-line purchases only. All orders must be prepaid. Current, because we cannot calculate Shipping Charges on website, please allow us send it after we received your order.

We can ship to over the world by method of international carriers.

Some products are only sell in Vietnam.

Shipping Charges are determined by the weight and size of your items, number of packages, and your delivery zip code. The final charge for shipping will appear at the end of your transaction. We will email you about Shipping Charges or you can find it on website of international carrier (Eg: DHL, FedEx, UPS).

We will email you both when we receive your order and when it is shipped. If you do not receive an email then your order did not get to us.

We download orders during our regular business hours (8:30 – 17:00, Vietnam Time Zone). Majority of the items displayed on this site will process within 24 hours. Customers will be notified if products are back ordered or shipping will be delayed. All items will ship from our workshop or showroom.

Total delivery time is estimated about 2 week.

The Service is controlled, operated and administered by Mekong Coco from our offices in Vietnam. If you access the Service from a location outside Vietnam, you are responsible for compliance with all local laws. You agree that you will not use the Mekong Coco Content accessed through in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Liability disclaimer

The information, software, products, and services included in or available through the site may include inaccuracies or typographical errors. Changes are periodically added to the information herein.

We may make improvements and/or changes in the site at any time. We make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the site for any purpose.

To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. We hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

To the maximum extent permitted by applicable law, in no event shall Mekong Coco be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the site, or otherwise arising out of the use of the site, whether based on contract, tort, negligence, strict liability or otherwise, even if Mekong Coco or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the site.

Changes to Terms

Mekong Coco reserves the right, in its sole discretion, to change the Terms under which Mekong Coco is offered. The most current version of the Terms will supersede all previous versions. Mekong Coco encourages you to periodically review the Terms to stay informed of our updates.